Conflict Resolution

“Learn the nine problem-solving styles, how to relate to different personality types and negotiate differences and solutions, and how to resolve conflicts without compromise or giving in.”

From the class description for “Conflict Resolution” in the Cleveland State Professional Development Programs Spring/Summer 2010 Catalogue.

Giving in is no way to reach a solution

that will satisfy your needs and make you feel blessed.

Compromise won’t work, but create the illusion,

since you don’t want fools to know they’re an intrusion,

and you’ll be damned if you’ll cave to their request.

Giving in is no way to reach a solution;

all that endless talking will cause more confusion.

Ignore the fools, but let them get it off their chest.

Compromise won’t work, but create the illusion

to help lesser folks live with their delusion

that the long meeting was something more than a jest.

Giving in is no way to reach a solution.

It’s work to reason with minds so Lilliputian,

but don’t them know you’re really quite unimpressed.

Compromise won’t work, but create the illusion.

Never budge and never sweat, be up to the test.

Say “no” until the smaller minds go home all stressed.

Giving in is no way to reach a solution,

compromise won’t work, but create the illusion.