For Customer Service ...

The computer-spawned voice gives direction —

A long list of numbers that I might press.

Though, all I have is one easy question,

The computer-spawned voice gives direction,

Dispensing numbers for my selection,

And all I can do is take a wild guess.

The computer-spawned voice gives direction —

A long list of numbers that I might press.

With phone at my ear, I’m lost in a maze

Of “press one” for this, or “seven” for that,

An on-going process that might take five days.

With phone at my ear, I’m lost in a maze

Of strange, foreboding, computerized ways.

Is there no person with whom I might chat?

With phone at my ear, I’m lost in a maze

Of “press one” for this or “seven” for that.